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Care Manager Training Initiative

Care Management Training Initiative

Safety and Violence Education (SAVE) Workshop for Health Home Care Management Staff

Safety is a concern for all human service professionals, especially
Care Managers and Outreach/Engagement Specialists working in
community settings, routinely encountering challenges to their
personal safety. Unfortunately, few staff have received training
to effectively minimize their risk or to prevent challenging
situations within community/client settings.

This interactive workshop is designed to provide participants
with practical skills to assess various risk factors individually, as a
team and agency, and to develop best practices to mitigate risk
and de-escalate crises.

Learning Objectives:
1. Implement a pro-active team approach, utilizing
observational and clinical skills, towards identifying and
reducing workplace risk.
2. Understanding common risk factors of individuals with

and without mental health disorders.
3. Assessing various risk factors both individually and as a
4. Using team and individual skills to mitigate risk and to deescalate
5. Safety precautions within your agency and when
transporting and visiting individuals in the field.
6. Post incident review and team debriefing.

Eligible Participants: HHUNY (Adult) Care Management Staff ONLY

Cost: This training workshop is free of charge. A light breakfast and lunch will be provided.

Training Dates and More Information on the Trainer 

How to Register: Pre-registration is required. No walk-ins
welcome. If you and/or your staff are interested in attending this
workshop, please send the following information to

• HHUNY Care Management Agency
• Affiliated Health Home/Hub (e.g. BestSelf, Circare, Chautauqua County Department of
Mental Hygiene, Huther Doyle)
• Name (First and Last)
• Primary Role/Function (e.g. Care Manager, CM Supervisor, Program Director,
Outreach/Engagement Specialist, etc.)
• Email Address
• Name of Reporting Supervisor & Email Address
• Preferred Session(s)* [1st, 2nd and 3rd Option]

*Slots will be filled on a first come, first serve basis. Priority will be given to individuals interested in attending sessions in their CMA’s hub/region.