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Care Manager Training Initiative

Care Management Training Initiative

The Role of Care Management in Client Chronic Illness Management

As Health Home Care Management Staff, our clients are individuals living with chronic conditions or illnesses.

This interactive workshop will support participants in:
✓ Learning the difference between acute and chronic
✓ Encouraging the development of self-management skills
for consumers;
✓ Exploring the importance of gathering appropriate date
to support successful care planning; and
✓ Patient Engagement – while increasing awareness of
diabetes, asthma, heart disease, high blood pressure,
pain, appropriate testing and interventions.

Learning Objectives:
1. Learn the difference between an acute and chronic
2. Understand the role of Care Management in Chronic
Illness Management.
3. Understand and encourage the development of selfmanagement
skills for consumers.
4. Understand the importance of gathering appropriate
data to support successful care planning and patient
5. Understand and be able to provide basic information on
diabetes, asthma, depression, heart disease, high blood
pressure and pain.
6. Increase awareness of appropriate testing and
interventions for managing conditions.
7. Enhance skill development in the ‘teach-back method’.
Eligible Participants: HHUNY (Adult) Care Management Staff ONLY

Cost: This training workshop is free of charge. A light breakfast and lunch will be provided.
Training Dates and More Information on the Trainer 
How to Register: Pre-registration is required. No walk-ins welcome. If you and/or your staff
are interested in attending this workshop, please send the following information to
• HHUNY Care Management Agency
• Affiliated Health Home/Hub (e.g. BestSelf, Circare, Chautauqua County Department of
Mental Hygiene, Huther Doyle)
• Name (First and Last)
• Primary Role/Function (e.g. Care Manager, CM Supervisor, Program Director,
Outreach/Engagement Specialist, etc.)
• Email Address
• Name of Reporting Supervisor & Email Address
• Preferred Session(s)* [1st, 2nd and 3rd Option]
*Slots will be filled on a first come, first serve basis. Priority will be given to individuals interested in attending sessions in their CMA’s hub/region.
If you have any questions or would like additional information, please email