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Care Manager Training Initiative

Care Management Training Initiative

The Role of Social Determinants of Health in Promoting Health, Wellness and Achieving Health Equity through Care Management and Patient Engagement’ w/ Chacku Mathai. We are excited to announce our upcoming training workshop ‘
Greetings HHUNY Network!
According to the Center for Health Care Strategies, Inc. (CHCS, 2017), “individuals with unmet social needs are more likely to be frequent emergency department (ED) users, have repeat ‘no shows’ to medical appointments, and have [lower levels of chronic illness self-management] than those able to meet their needs.”
Access to healthcare is one of the many factors that contribute to improved health outcomes, patient experience and reduced costs of care, particularly among low-income populations. This workshop takes a ‘deeper dive’ by exploring how personal, social, economic, and environmental factors influence and shape perspectives (frame of reference), levels of engagement, and health outcomes.

Health Home Care Management Staff will have the opportunity to explore – personally and professionally – the role of social determinants of health within their work towards improving health and wellness outcomes, eliminating health disparities, and supporting individuals, families and communities in achieving their ‘fullest potential’.
Learning Objectives:
  1. Define social determinants of health.
  2. Describe 2 – 3 social determinants that may affect a person’s health and wellness.
  3. Identify 2 – 3 ways that social determinants are engaged by care management teams.
  4. Identify 2 – 3 cultural and social factors that may affect choices and levels of engagement.
Eligible Participants: HHUNY (Adult) Care Management Staff ONLY
Cost: This training workshop is free of charge. A light breakfast and lunch will be provided.
Training Dates and More Information on the Trainer
How to Register: Pre-registration is required. No walk-ins welcome. If you and/or your staff are interested in attending this workshop, please send the following information to
  • HHUNY Care Management Agency
  • Affiliated Health Home/Hub (e.g. BestSelf, Circare, Chautauqua County Department of Mental Hygiene, Huther Doyle)
  • Name (First and Last)
  • Primary Role/Function (e.g. Care Manager, CM Supervisor, Program Director, Outreach/Engagement Specialist, etc.)
  • Email Address
  • Name of Reporting Supervisor & Email Address
  • Preferred Session(s)* [1st, 2nd and 3rd Option]
*Slots will be filled on a first come, first serve basis. Priority will be given to individuals interested in attending sessions in their CMA’s hub/region.