We are here for you

During this challenging time for our community, HHUNY is still accepting new referrals for our care management program. Our care management agencies are offering support services by phone, text, video visits, and more, and they are implementing a variety of resourceful ways to meet the needs of Members. Click here to make a referral for care management services or call 1-855-613-7659 to obtain assistance by phone. As always, we value and appreciate our community partners!

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Empowering you. Expanding possibilities.

Four affiliated Health Homes: BestSelf Health Home Services (formerly Lake Shore Health Home Services) Chautauqua County Department of Mental Hygiene, Circare, and Huther Doyle

Enrollment is voluntary and there is no cost to join.

Our Care Managers are thoughtful individuals who will assist you in reaching your goals, understand your needs, and work with you to discover what leading a more meaningful life means to you.

Health Home

A Health Home isn’t a place, but an extensive network of services for Medicaid recipients in the community. The Health Home Care Manager coordinates and provides access to all of the services an individual needs to stay healthy, out of the hospital and emergency room. 

How Health Homes Support Consumers

Consumers are connected with experienced and reliable Care Managers who understand and respect each consumer’s individual needs and goals and help provide paths for optimal success and recovery. Care Managers in the HHUNY network are trained to engage, activate, support and guide at the level of intervention that the consumer desires.

"T, I just wanted to thank you for absolutely everything you have done for me.  We are all in this together and every time I speak to someone, or get spoken to by someone who does not share your disposition, I am reminded of what a joy it is work with you.  You are always so kind as to still teach me the ropes and are patient with me when I mess up. Just want to say thanks."
-Jesse R.

The HHUNY Network

HHUNY’s four affiliated Health Homes have deep community ties in 22 counties throughout Western and Central New York, the Finger Lakes, and the Southern Tier. The HHUNY network includes more than 65 Care Management Agencies and nearly 1,000 Care Managers, who collaborate with Treatment providers, hospitals, Health Clinics, Managed Care Organizations, housing as well as other community supports and service organizations.

Our Affiliates